Frequently Asked Question
The guide below is intended to outline how you can change what app your PC will use to open a specific file. In this case, we will be changing how the PC opens a PDF document.
From outlook, click the “File” option in the top lefthand corner. | |
Click the “Add account” button. | |
In the dialogue box that appears, enter the email address of the mailbox you would like to add to Outlook and click the “Connect” button. | |
Click the “Sign in with another account” button. Note: The email address will default to the account that you were trying to connect to. You need to make sure you are signing in with your usual company account. | |
Enter your email address and click “Next” | |
Enter your password and click the blue “Sign in” button. | |
Depending on your organisational settings, you may get prompted for Multi-Factor Authentication here | |
Click the blue “Done” button. | |
Close Outlook and re-open the application and confirm that the shared mailbox now appears in the left hand pane. |
If you have any trouble with any of the steps above, please email support@storybridgetechnology.com.au for assistance.
* These screenshots have been taken on a Windows 11 machine. While they will be similar, the options might look slightly different on Windows 10.